Some of the quotes in this blog post from Robert Scoble are incredible. I especially like "normal people don't care about HTML quality". This was in reference to the poor quality HTML that Word as been putting out for years now. The truth here is that people should not have to worry or pay so much attention to HTML quality because it should always be good quality code to the standards. Can you imagine what would happen to this guy at Apple if Steve Jobs found out about that kind of a comment. That's the different between Apple and Microsoft. That's why it's worth paying a little more for Apple products.
Why Microsoft Sucks